[Light Up Porto Alegre] Customer Success
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Deadline to apply:
8 March 2021
5 March 2021
30 April 2021
About the company
If you’ve got the fun, exciting, and innovative team - we have the tool. EasyRetro is a fun retrospective (‘retro’ for short) tool you can use for your regular sprint session to discuss what went well and what didn’t. You’ll be able to easily identify obstacles and discuss ideas for improvements that will allow you to move forward unhindered.
Help with service planning and strategies personalized to customers seeking to solve problems and clarify doubts.
Communication with customers;
Recognize and resolve customer complaints;
Record interactions, transactions, comments and
Provide feedback on the efficiency of the
Create e-mail newsletter;
Create content for social media;
Ensure customer satisfaction.
You will receive compensation for your virtual work. You can find the details below and request more information during the selection process.
During your experience, you will be invited to virtual events where you can meet young professionals like you and expand your professional network.
On the first week of your experience, you will get access to exclusive training content prepared by AIESEC. This content will help you improve your leadership skills, give you tips about remote work and support you in your career development journey.
After you complete your experience successfully, you will receive a certificate of completion.
Customer Service or Marketing
Content Marketing, Communication
Innovation, Creativity, Analytical Thinking
Minimum Study Level
After your first contact, you'll have one interview with the AIESEC Porto Alegre team. If you get Accepted you just need to sign the contract and pay for the Fee to be Approved.