Programme Advisor Executive

REMOTE

SMART EUCATION

Ho Chi MInh City

|

Vietnam

USD

250

Monthly

/

This would be the stipend for this job opportunity

Background: Sales, Communication

These are the backgrounds that this opportunity is associated with

English (intermediate/advanced)

These are the languages that you’ll have to know.

flexible - at least 25h/week

These are the working hours for this opportunity

Company

Industry

Education

Duration

24

Experience Required

No professional experience

Start Date:

End Date:

Duration

Positions open: 

Deadline to apply:

2 January 2022

4

25 December 2021

30 June 2022

Mid-Term (13-27 Weeks)

About the company

Proud to be a prestigious education unit, SMART Education owns a system of
reputable domestic and foreign business partners and educational institutions.

Culture

- Self-disciplined
- Eager-to-learn mindset
- Professional working style and positive attitude

Role

Overview

We are looking for Programme Advisor executives to work with us. You will have an opportunity to explore your potential in an education industry.

Responsibilities

- Customer consultation, tailoring of course to customer needs, calculate and inform course price.
- Manage customer walk-ins, telephone, and email inquiries.
- Direct sales & telesales.
- Coordinate class opening and scheduling with other Education Consultants, Center Coordinators
and other related personnel to ensure maximum efficiency
- Provide excellent after-sales service and regular follow-up to maintain high customer satisfaction.
- Develop strong relationships with customers to maximize referral and renewal opportunities.
- Take excellent care of students and build trust with parents to foster customer loyalty.
- Show passion and commitment to ensure students reach their educational goals
- Manage center issues, receive student/parent feedback and complaints, and de-escalate and resolve
wherever possible.
- Identify opportunities for center improvement, work process improvement, and service delivery to
customers.
- Uphold company values and ethics and strictly follow company policies and management
directives.
- Share Best Practices with other staff members and fellow centers.
- Perform tasks as assigned by the Center Manager and Center Supervisor.
- Assist other centers and staff as needed.

Benefits

You will receive compensation for your virtual work. You can find the details below and request more information during the selection process.

COMPENSATION

USD

250

/

Monthly

During your experience, you will be invited to virtual events where you can meet young professionals like you and expand your professional network.

NETWORKING

TRAINING

On the first week of your experience, you will get access to exclusive training content prepared by AIESEC. This content will help you improve your leadership skills, give you tips about remote work and support you in your career development journey.

After you complete your experience successfully, you will receive a certificate of completion.

CERTIFICATE

N/A

OTHER BENEFITS

Eligibility

Experience

Required: 

Preferred: 

No professional experience

Customer Services experience in educational sales or service industry

Skills

Required: 

Preferred: 

Interpersonal skills; Analytical skills; Customer Services; Manage Sales; PC skill & MS Office; Organizational skills

Customer-facing experience in educational sales and/or service industry (Strongly Preferred)

Languages

Required: 

Preferred: 

English (intermediate/advanced)

N/A

Nationality

all

Academic Background

Background: Sales, Communication

Minimum Study Level

High School Graduation (Current university students from the 1st year above are also preferable)

Process

Selection process will start on 15/12/2021

Candidate will be selected as followed:
-Apply through AIESEC's Virtual Professional Program Website. Please also submit the portfolio of projects/products you sold before if having.
-Shortlist by AIESEC based on CV and portfolio (portfolio is optional)
-AIESEC sends appropriate CV to company for examining.
-Candidates chosen will be informed by AIESEC and interviewed by company.
-Decide to recruit (Jan/2021)